KaiYuan GmbH

【7-Day】 Pink Line [NO. 1057]

D1 Berlin Rostock Copenhagen Malmo D2 Malmo Goteborg Oslo D3 Oslo Hemsedal D4 Hemsedal Flåm Myrdal Flåm Gudvangen Voss D5 Voss Bergen Norheimsund Eidfjord Geilo D6 Geilo Oslo night ship to Copenhagen D7 Copenhagen Rostock Berlin
99% praise 3,330 persons have traveled 416 reviews
  • Mr . 吴 booked 1 seats 14 days ago
88 / day
Departure

Berlin

Rostock

Copenhagen

Goteborg

Oslo

Flam

Bergen

Oslo

Copenhagen

Berlin
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  • Overview
  • Itinerary
  • Price Explanation
  • Guide
  • Notes
  • Feedback( 1532 )
  • Q&A
feature of product

Route: Pink Line [ Europe ]

Departure: Berlin Time: 07:15; Address: Berlin Central Station, Hauptbahnhof, Europplatz 1, 1055
Rostock Time: 10:45; Address: Zum Fährterminal 1 18147 Rostock Überseehafen
Copenhagen Time: 15:30; Address: Færgeterminal Søndre Frihavn (Dampfærgevej), 2100 København, Denmark
Goteborg Time: 12:00 ; Address: Poseidon statue, Götaplatsen 4, 412 56 Göteborg
Oslo Time: 10:30; Address: Kirsten Flagstads Plass 1, 0150 Oslo
Flam Time: 11:30; Address: Entrance of ticket hall of Flåm Railway Station
Bergen Time: 10:40; Address: Entrance of Floyd cableway
Oslo Time: 12:00; Address: Oslo City Hall 0037 Oslo
Copenhagen Time: 10:30; Address: Langelinie, 2100 København Ø, Denmark

End: Copenhagen , Goteborg , Oslo , Flam , Bergen , Oslo , Copenhagen , Rostock , Berlin , Copenhagen , Goteborg , Oslo , Flam , Bergen , Oslo , Copenhagen

Outline: Berlin-Rostock-Copenhagen-Malmo - Gothenburg-Oslo-Hemsedal-Flåm-Myrdal-Flåm-Gudwangen-Voss-Bergen-Norheimsund-Eidfjord-Geilo - Oslo - Copenhagen - Rostock - Berlin

Discounts: Special rate for children: if a child(under age 6 ) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount!!
(*However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.)

Early birds deal: if you saw a date labeled with “Early Birds”, you can get following discounts:
40 days prior to departure, € 30 off !
30 days prior to departure, € 20 off !
20 days prior to departure, € 10 off !

Attractions overview
  • Amalienborg Palace
  • Pier park
  • Vigeland Sculpture Park
  • Oslo City Hall
  • Akershus Castle
  • Oslo Palace
  • Oslo Opera House
  • Gothenburg Cathedral
  • Mermaid bronze statue
  • Hardangerfjord
  • Poseidon statue of Poseidon
  • Nur Hemsson Town
  • Edfjord
  • Sognefjord
  • Old city of Bryggen
  • Flåm Alpine Railway
  • Newport
Tour Overview
  • 3/4-star or Featured Homestay

  • 25 Joining Points

  • Comfortable Bus/Coach

  • Meals See Itinerary Introduction for more details about meal

  • English-speaking tour guide

  • --

Itinerary
D1
Day 1 Berlin Rostock Copenhagen Malmo
Departing from Berlin at 7:15 in the morning, we will board on Rostock and then take DFDS ferry to Copenhagen, the capital of fairytale. Overnight stay in Malmo or nearby.
1. Berlin: Boarding time: 07:15;
Address: Berlin Central Station, Hauptbahnhof, Europplatz 1, 1055
2. Rostock: Boarding time: 10:45;
Address: Zum Fährterminal 1,18147 Rostock Überseehafen
3.Copenhagen: Boarding time: 15:30;
Address: Færgeterminal Søndre Frihavn (Dampfærgevej), 2100 København, Denmark
All day

Note:

1.The single room supplement does not include single cabin accommodation. Default cabin is four-person shared cabin. There might be opposite sex share one cabin. Extra fees required for upgraded cabins. The price is listed under “Price Explanation”

2.Please fill inyour formation accurately, otherwise you will not be able to get onboard. The cruise requires accurate full name, gender, birthday and passport number.

3.The schedule of first day is very tight.Please make sure to join group in time. Contact tour guide in advance to confirm pick up time and place.

4.To learn more about cruise cabin facilities, please visit https://www.dfdsseaways.com/cn


Not Included
4-Star Hotel
D2
Day 2 Malmo Goteborg Oslo
After breakfast, we'll depart for Gothenburg, a beautiful harbour city in Sweden, to enjoy the 【Masthugget Church】 on the Masthugget hills. Then head to the Götaplatsen square, some grand cultural events were held here. And in the middle of the square stands the Greek【Poseidon Statues】by Swedish sculptor Millers. Overnight stay in Oslo or nearby.
Goteborg: Boarding time: 12:00 ;
Address: Poseidon statue, Götaplatsen 4, 412 56 Göteborg
All day

Arrival City:

Goteborg: Arrive at 12:00 ; Address: Poseidon statue, Götaplatsen 4, 412 56 Göteborg
(The specific time and place of leaving group will be subject to itinerary.)


  • Gothenburg Cathedral
  • Poseidon statue of Poseidon
[ Gothenburg Cathedral ]

Gothenburg Cathedral stands on a hill called mastugget, and its distinctive symbol is the church tower that is more than 60 meters high. Above the hills, you can get a bird's eye view of the entire Gothenburg city, especially the port terminal. The church is a Nordic building that represents the national romantic style and has become a symbol of Gothenburg.

[ Poseidon statue of Poseidon ]

The statue was completed in 1931 and is a symbol of Swedish maritime hegemony and the maritime era. The statue of Poseidon is a heroic figure, showing a beautiful male curve and is one of the most famous statues in Gothenburg.

Breakfast Included
4-Star Hotel
D3
Day 3 Oslo Hemsedal
After breakfast, we will head to Oslo, the capital of Norway, to visit one of Oslo's landmarks 【Vigelandsparken】. Over six hundred human sculptures in the park show the crystallization of the sculptor Gustav Vigeland for more than 20 years. Life is the theme of 【Vigelandsparken】 , where you can stroll through the art garden to see all aspects of life. Then we will go to 【Oslo Opera House】. The appearance of the lines is simple but full of design. The roof made up of marble and glass makes her look like a glacier floating on the sea. Tourists are welcomed to walk on the roof to see the beauty of Oslo . Overnight stay in Hemsedal or nearby.
Oslo: Boarding time: 10:30; Address: Kirsten Flagstads Plass 1, 0150 Oslo
All day

Arrival City:

Oslo: Arrive at 10:30; Address:Kirsten Flagstads Plass 1, 0150 Oslo

(The specific time and place of leaving group will be subject to itinerary.)


  • Oslo Opera House
  • Vigeland Sculpture Park
[ Oslo Opera House ]

Oslo Opera House opposite the small Oslo Fjord, the architectural style like a ship, it is the second built in the early 14th century Trondheim (Trondheim) of Nideluosi cathedral after (Nidarosdomen Cathedral), Norway's largest cultural building. From the outside of the theatre, the most striking feature is the white sloping stone roof that rises from the Oslofjord, where visitors can stroll through the rooftops and enjoy the cityscape of Oslo. Sometimes there is a free open-air concert outside the opera house where visitors can sit on the deck and enjoy the sea while enjoying the music.

[ Vigeland Sculpture Park ]

The Welland Sculpture Park is named after the famous sculptor Gustav Vigeland, which has 192 sculptures and a total of 650 statues. The central idea of all the statues in the Welland Sculpture Park focuses on a theme - "life", which shows people from birth to death, giving visitors a lot of life enlightenment, so it is also called "life journey park".

Breakfast Included
3/4star or Featured Homestay
D4
Day 4 Hemsedal Flåm Myrdal Flåm Gudvangen Voss
Take the 【Flåm Train】 (optional item) to experience one of the world's most beautiful train journey, from Flåm to Myrdal for about 2 hours. The Flåm Railway is considered one of Norway's most important and spectacular tourist attractions. Every year, this amazing railway line attracts visitors from around the world and in 2014 Lonely Planet named it the world's most beautiful train journey. After returning to the town of Flåm, leave for Gudvangen, where you can take a cruise (optional item) around 1.5h to enjoy the world’s deepest and longest fjord 【Sognefjorden】, which is ranked the best-preserved fjords in the world by the National Geographic and Travel Magazine. Overnight stay in Voss or nearby.
Please book the tickets of Flåm Train in advance during the hot season.

Flåm: Boarding time: 11:30; Address: Entrance of ticket hall of Flåm Railway Station
All day

Arrival City: Flåm, Arrive at 11:30; Address: Entrance of ticket hall of Flåm Railway Station

(The specific time and place of leaving group will be subject to itinerary.)


  • Flåm Alpine Railway
  • Sognefjord
[ Flåm Alpine Railway ]

Connected to the starting point of the Sognefjord – the small town of Flåm and the Midar Mountains, which took 22 years to complete, is hailed as a great engineering miracle in Norwegian history and the most magnificent, steepest and most famous mountain in the world. One of the railways. Visitors can enjoy beautiful scenery such as waterfalls, snow mountains, cliffs and canyons along the way.

[ Sognefjord ]

The Sognefjord is Norway's largest fjord and the longest and deepest fjord in the world, with a total length of 204 kilometers and a depth of 1,308 meters. The Sognefjord is one of the most convenient transportations among the four major fjords. It is ranked first in the world's best-preserved and most worthwhile destination by the National Geographic and Travel Magazine. There are no glaciers in the summer, but there are still waterfalls, flat lakes, and cliffs.

Breakfast Included
3/4star or Featured Homestay
D5
Day 5 Voss Bergen Norheimsund Eidfjord Geilo
Today we will go to the ancient city【Bergen】. Its charm lies not only in its long history, but also in theaters, music, and dance. It is the European capital of culture and a warm harbor on the west coast. You can choose 【Floibanen Funicular】(optional item) to visit Bergen as well, if time permits. Then proceed to 【Hardangerfjord】, which is known as the Norwegian Orchard, and the 【Norheimsund】 located in the mountains, and then visit 【Hardanger Plateau Nature Centre】 and 【Eidfjordvatnet】. Overnight stay in Geilo or nearby.
Bergen: Boarding time: 10:40; Address: Entrance of Floyd Cableway
All day

Arrival City: Bergen: Arrive at 10:40; Address: Entrance of Floyd cableway

(The specific time and place of leaving group will be subject to itinerary.)

 


  • Nur Hemsson Town
  • Hardangerfjord
  • Edfjord
  • Old city of Bryggen
[ Nur Hemsson Town ]

The town of Norheimsund is shaded by rich and beautiful nature and is known as Norway's most beautiful city. There are many waterfalls in the surrounding area, the most famous of which is Steinsdalsfossen. We can even walk sideways in the water curtain of the waterfall.

[ Hardangerfjord ]

The Hardangerfjord is the gentlest of the four major fjords and has an idyllic landscape of the fjord. About 800 years ago, the monks planted apple trees and almond trees here, and they bloomed every May, and the summer results. It is worth seeing that there are waterfalls, nature parks, glaciers, etc.

[ Edfjord ]

Eidfjord is located at the eastern end of the Hardangerfjord. This area has steep mountains, huge waterfalls, deserted farms and winding roads. The scenery is very beautiful.

[ Old city of Bryggen ]

When I arrived in Bergen, I had to go to Bryggen, literally translated as the pier. As one of the world's cultural heritage, it has become a business card for travel in Bergen and even Norway. It can be seen in the large and small tourist albums in Norway. A row of colored wooden houses in the Hanseatic League is the landmark of the pier. These houses, which were rebuilt after a fire in 1702, have been in existence for more than 300 years. These huts are still commercialized today and are rented to many shops, restaurants, cafes, etc., where you can buy souvenirs.

Breakfast Included
3/4star or Featured Homestay
D6
Day 6 Geilo Oslo night ship to Copenhagen
Today we will back to the capital of Norway, Oslo, to enjoy the magnificent 【Oslo City Hall】 and the beautiful relief murals in the hall, to experience the rich historical monuments of Norway in the 19th century in the 【Oslo Palace】 and to overlook the whole city of Oslo on【Akershus Festning】 on the seafront. Then take the DFDS cruise to Copenhagen and overnight stay on cruise.
Oslo: Boarding time: 12:00; Address: Oslo City Hall 0037 Oslo
All day

Arrival City: 

Oslo: Arrive at 12:00; Address: Oslo City Hall 0037 Oslo


  • Oslo City Hall
  • Oslo Palace
  • Akershus Castle
[ Oslo City Hall ]

The Oslo City Hall is the awarding place for the annual Nobel Peace Prize. From the outside, it looks like a slightly serious government office building, but after entering, the walls of the memorial hall are full of beautiful murals depicting Norwegian history and mythology.

[ Oslo Palace ]

The Oslo Palace (1825 - 1848) was built in the 19th century and is the office of King Harald. The palace is built on a highland, directly opposite the main street of the city - Karl Johann Street, surrounded by the Royal Palace is 330 acres of woodland and parks, passing through the public avenue directly to the downtown business district.

[ Akershus Castle ]

Akershus Castle is a majestic castle standing on the edge of the Cape Aker. It was designed and built by King Novo V of Norway in 1300 to resist foreign aggression. It is one of the most representative buildings in the Middle Ages. Today, castles are often used to entertain foreign guests. Visitors can experience the history of Oslo here, as well as overlooking the whole of Oslo.

Breakfast & Dinner Included
3/4star or Featured Homestay
D7
Day 7 Copenhagen Rostock Berlin
After breakfast, we will back to Copenhagen to enjoy the scenery of the Nordic landscape and to admire “The Little Mermaid” statue. She is quiet and elegant, but with a touch of sadness in her eyes. Next, we will visit the main palace of the Danish royal family, the classical architecture 【Amalienborg Slot】 and the colorful 【New Port】. Then return to Berlin and the journey ends.
Copenhagen: Boarding time: 10:30; Address: Langelinie, 2100 København Ø, Denmark
(Please contact the tour guide one day in advance.)
All day

Arrival City:

Copenhagen:Arrive at 10:30;Address: Færgeterminal Søndre Frihavn (Dampfærgevej),2100 København, Denmark

Rostock: Arrive at 17:00; Address: Rostock wharf

Berlin: Arrive at 20:30; Address: Berlin Central Station, Hauptbahnhof, Europplatz 1, 1055

 

In order to have a smooth tour, tour guide has the right to adjust the order of sightseeing according to the actual situation and the place of accommodation. We ask for your understanding.

The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.

 


  • Newport
  • Pier park
  • Mermaid bronze statue
  • Amalienborg Palace
[ Newport ]

Built in an artificial canal between 1669 and 1673, she introduced the sea water directly to the King's New Square, thus promoting economic development. It is made up of many brightly coloured homes (built in the 17th and early 18th centuries), bars, cafes and restaurants, and is therefore a landmark tourist destination in Copenhagen. The place is not big, but the summer of Newport is beautiful – sparkling The meandering river, the various boats on both sides and the colored houses complement each other.

[ Pier park ]

Denmark is known as the fairy tale kingdom. The mermaid statue in the pier park is the daughter of Andersen’s fairy tale sea.

[ Mermaid bronze statue ]

The Long Beach Park in the northeast of Copenhagen, Denmark, was cast by Danish sculptor Edvard Eriksen according to Andersen's fairy tale "The Daughter of the Sea" and is already a symbol of Denmark.

[ Amalienborg Palace ]

The Royal Palace of Denmark, the Amalienborg Palace, is located on the shore of the Orson Strait in the eastern part of Copenhagen. The Amerinburg Palace is the main palace of the Danish royal family. It consists of four palaces and was built between 1754 and 1760.

Breakfast Included
no
Price Explanation

Expense Description:

Included:

1)Experienced tour guide and driver.

2)Air-conditioned bus or other means of transportation specified in the itinerary.

Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)

3)Accommodation: standard twin room(for 2 persons), four persons in one cabin, NOT including accommodation on last day.

4)Breakfast is included daily at the hotel. 

Not included:

1)Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;

2)Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.

3)Single room supplement:€75 per person per night, excluding cruise

4)Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.

5)Lunch and Dinner are not covered.  

6)Tips for driver and guide.

7) Medical insurance, personal safety insurance and baggage insurance.

8) All expenses after leaving the group.

9)Other fees not stated in above section" Included".

10)Hotel price:

Oslo Twin: 50€ per person per night, Single room: 80€;

Berlin Twin: 45€ per person per night, Single room: 70€

Hemsedal Twin: 70€ per person per night, Single room: 110€

KaiYuan reserves the right to final interpretation of other expenses not listed.

 

Recommended activities (Optional Items)

Sightseeing Ticket Price

Flåm Train round trip (from Flåm to Myrdal) 2 h

70€, Half price for 4-15 years old, free for children under 4 years old

Sognefjorden Cruise from Flam to Gudvangen 1.5 h

45 €,Half price for 4-15 years old, free for children under 4 years old

Floyd cableway round trip

2020.01.01-04.30&09.01-12.31:

100 NOK, Half price for 4-15 years old, free for children under 4 years old

2020.05.01-08.31 :125 NOK,Half price for 4-15 years old, free for children under 4 years old

Extra self-paid items

Cruise dinner(Oslo-Copenhagen, must pay)

25,00€/person

Two-person cabin

88,00 €/person

Three-person cabin

44,00€/person

Lunch and dinner

Swedish meatballs

18,00€

Tips for driver and tour guide

For Driver

3,00€ per person per day

For Tour Guide

5,00€ per person per day

The above price is only for reference. If price changed,please pay according to the adjusted price.

Guide
Notes

In order to protect your rights and interests, please read carefully the following"Registration Instructions and Responsibilities for Travelers" . The "Registration Notices and Responsibilities for Travelers" are important issues provided by KaiYuan to outbound travelers. It's a part of the travel contract. KaiYuan reserves the right to interpret all contents of this website.

1. Registration process
When signing up through this site, please read carefully all terms and conditions published on our website. After submitting the order, we consider that you has confirmed and fully agreed with the terms and conditions announced by KaiYuan. If any participants of the group violated the rules which mentioned in the articles, all the consequences shall be borne by the violators.
(1) When registering, please fill in the registration form, including full name, gender, ID number, contact information, E-mail address, room requirement, boarding and leaving cities, etc. Please check information very carefully and make sure they are correct before submitting because KaiYuan is not responsible for any losses caused by your personal carelessness. After successful submission, you will receive an order confirmation E-mail from KaiYuan. We guaranteed that everyone has a seat. Please make payment while the order is still valid. If it is not paid in time, KaiYuan reserves the right to cancel your order without notice.
(2) Please pay 100% of the order amount within the validity period of the order once received E-mail notice. Due to limited seats of bus and hotel rooms, please pay timely.We will arranged your seats according to the time we receive your payments. Any transaction fee is borne by payer. After payment, please send payment receipt (Bank statements/ the screenshot of the successful transfer) to KaiYuan by email or fax.Please state your corresponding order number in the voucher. Our financial department will check your payments according to the receipt and order number.
(3) After receiving your payment, KaiYuan will confirm your order and send a confirmation E-mail. Another boarding notice E-mail will be sent 5 days before departure, including tour guide information, schedule, boarding and leaving locations, hotel information etc.If you do not receive the board notice,please contact customer services.
(4) According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
(5) If participants need to leave group early during trip for special reasons, they should sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fee cannot be refunded. Please provide authentic information on health and identity during the registration and itinerary, fill in relevant information truthfully and perform legal procedures. The expenses and losses caused by personal reasons such as illness during the journey are borne by the participants themselves. Participants with special medical history (such as severe illness, incurable disease or infectious diseases) must be truthfully stated.KaiYuan reserves the right to cancel orders in view of the health status of participants or other reasons.
(6) For elder who are over 70 years old, they must be accompanied by a family participants and fill in"Senior Participant's Statement" before boarding. If they are not accompanied by their family and insist on signing up, KaiYuan reserves the right to refuse their orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(7) If participants are pregnant, they must truthfully state when registering. In principle,it is not suggested for pregnant women to participate who has more than 24 weeks of pregnancy . If she insists on signing up, she must be accompanied by a family participants and fill out the "Pregnant Participant's Statement", but KaiYuan has the right to refuse according to the situation. If pregnant women has less than 24 weeks of pregnancy, she must be accompanied by a family participants as well and fill out "Pregnant Participant's Statement". KaiYuan also has the right to reject orders. All the consequences caused by personal problems during the trip are responsible for themselves.
(8) Children and juveniles under age 18 participating in the group must be accompanied by at least one adult who perform custody duties and responsible for their safety.The accompanying adult is responsible for all the consequences caused by the minors or themselves during the trip.
(9) Participants must ensure that all the information provided is accurate, especially ID information and phone number. All consequences caused by wrong information during the trip,for example, can't cross border successfully due to expiration of personal documents or visa does not meet inbound tourism regulations of relevant countries, tour guide is unable to contact the participants when wrong phone number provided in registration etc.,resulting in any extra expenses, those costs are borne by participants themselves.
(10) Please do not make any reservations such as air tickets, entrance tickets associated with the trip before the order is confirmed. If tickets were booked, but the registration for KaiYuan's trip was not successful, all losses are borne by the applicant.

2. Expense Explanation
Included:
(1) Experienced tour guide and driver.
(2) Air-conditioned bus or other means of transportation specified in the itinerary.
Note: We will arranges the vehicle according to the size of the team to ensure everyone has a seat. Baggage requirements: each person can have a carry-on bag and a big baggage (length add width and heights is not to exceed 158cm, and total weight must not exceed 23kg.)
(3) Accommodation: standard twin room(for 2 persons), NOT including accommodation on last day.
(4) Breakfast is included daily at the hotel.
Not included:
(1) Transportation costs to joining point. Additional costs due to force majeure such as traffic delays, strikes, weather, machine failure, flight cancellation or time change;
(2) Personal expenses in hotel, such as laundry, hairdressing, telephone, fax,TV, drinks, etc.
(3) Single room supplement;
(4) Tickets of attractions: your choice to buy or not. Tour guide will collect payment on spot.
(5) Lunch and Dinner are not covered. At own expense.
(6) Tips for driver and guide.
(7) Medical insurance, personal safety insurance and baggage insurance.
(8) All expenses after leaving the group.
(9) Other fees not stated in above section" Included".
KaiYuan reserves the right to final interpretation of other expenses not listed.
3. Discount and explanation:
(1) Special price for children: if a child(under age 6) travelling with 2 adults and sharing a double room, the child can enjoy a 35% discount! However, if the child takes another room, he/she can only pay full price as adult. Besides, if the child accompanied by only 1 adult,the child shall pay full price.
(2) For 3 or more people signing up together, each person can get 10€ discount!
(3) If not specially specified, coupons cannot be used on one-day tour or airport transfer.
(4) On one order, only one coupon can be used.
(5) 2 kinds of discounts cannot be used on one order. If several discounts satisfied one order at the same time, the highest discount applies.
4. Cancellation policy
(1) Cancellation of order:
In case of cancellation of orders, cancellation fees are charged according to the following policy:
- 31 days or longer prior to scheduled departure (31 days included), 5% of the total package rate will be charged.
- Between 30 and 15 days prior to scheduled departure(30 days included), 20% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure(14 days included), 50% of the total package will be charged.
- Within 7 days (7 days included), 100% of the total package rate will be charged.

(2) Change of order:
If a customer wishes to change any part of a booking, service fee will be charged.
- Up to 31 days prior to scheduled departure, no charge.
- Between 30 and 15 days prior to scheduled departure(30 days included), 10% of the total package rate will be charged.
- Between 14 and 8 days prior to scheduled departure (14 days included), 30% of the total package rate will be charged.
- Within 7 days, 100% of the total package rate will be charged.
*The total package rate include basic group fee and accommodation surcharge.
【Notes】:
In the case that you are not canceling the order, pre-group accommodation and accommodation on last day can be canceled or modified 7 days before the departure, but cannot be canceled or modified within 7 days. If you would like to stay one more night during the trip, we will charge hotel cost plus 5 €per person handling fee.
Regarding train tickets bought on our site, train tickets confirmation number are usually sent 3-5 days in advance ,whether you print the ticket or not, it cannot be canceled or modified within 48 hours before departure.Therefore if you would like to change train ticket, please contact us at least 3 days before departure. When ticket isn't issued,you can cancel or change it and you will be charged 5€ for change, 10€ for cancel. After ticket is issued, you cannot cancel or change .KaiYuan will not refund the train ticket fare you paid. Discounted groups cannot be canceled or modified.
【Notes】:
Participants who have special reasons and cannot join group on time, they can change to another group in future. Handling fee applies. Please refer to ”Change of order”.
If participants need to leave group early during trip for special reasons, they must sign "Statement of Voluntary Withdrawal from Group". Participants can get 16€per night refund (starting from tomorrow hotel) if hotel is not used. Other paid fees cannot be refunded.
The above situation must be based on written notice, otherwise it will be considered as giving up rights automatically. KaiYuan is not responsible for it.

5. Obligations of the participants
(1) Participants MUST NOT engage in any illegal activities during the trip.
(2) Participants SHALL NOT harm the interests of the state, society or other people's rights when exercising individual rights.
(3) Participants SHOULD obey public orders, respect local social ethics and customs. Uncivilized behaviors, like carving on walls and spitting, are prohibited.
(4) Try to acquire information needed for travel and improve awareness of self-protection. Participants can purchase travel accident insurance and other insurances by themselves. During the trip, please keep an eye on your luggage. We suggest carry valuables and ID documents with you.
(5) Please pay attention to the local weather and take care of children's safety during traveling.
(6) If participants wants to participate in some dangerous tourism projects ,including rock climbing, mountain climbing, rafting, diving, bungee jumping etc., any injuries, property losses or disputes should be borne by themselves. KaiYuan is not responsible for it.

6. Responsibility
(1) KaiYuan reserves the right to modify the place of accommodation, travel itinerary and schedule and attractions.
(2) Under unexpected changes such as insufficient number of participants, problems with ship, airline etc. that beyond KaiYuan's control, we have the right to change or cancel a trip.If the trip is canceled , we will refund all costs or recommend similar products. KaiYuan does not have responsibility for cancellation or alteration.
(3) If suffering disaster events such as social unrest, terrorist attack, epidemics, natural disasters, turmoil, murder, wars, as well as accidents caused by weather, traffic, strikes, etc.which is possible to seriously endanger participants,KaiYuan reserves the right to cancel or replace the trip before or after departure. KaiYuan has right to shorten or extend the journey as well. Any change will be notified in advance. The additional expenses or losses caused by those events and accidents are not related to KaiYuan.
(4) Please pay attention to self-safety, your belongings and luggage properly. If any loss or damage caused by careless, theft, robbery and so on during the trip, please inform the team leader and call the police timely. KaiYuan does not bear any legal responsibility.
(5) Participants must carry valid passports and certificates with them. If there is a problem with persoanl ID documents or passports, halfway exit is borne by participants. The remaining costs will not be refunded. If it affects normal course of other participants, the careless participants shall bear corresponding liability for compensation.
(6) Participants in group might suffer personal injury, financial loss by accident (due to entertainment, games or individual activities lead to illness, death, falling down,or participants' violation of Kaiyuan’s treaty). The relevant responsibilities and expenses shall all be borne by the participants themselves. KaiYuan shall not be responsible for the loss of such casualties or property damage. If it caused loss to KaiYuan, the participants shall bear the liability for compensation.
(7) When participants not following the rules, hindering normal activities or hurt others’ interests deliberately, KaiYuan's team leader has the right to cancel his trip, and costs paid will not be refunded. There is nothing to do with KaiYuan after participants leaving the group.
(8) The marked time and kilometers in this page is for reference. The actual arrival time might be delayed due to all kinds of force majeure causes such as weather, traffic jam, traffic accidents, holiday events, riots and strikes. Please bear with us if such cases occurred. If you have following schedule after group, we strongly advise to reserve at least 3 hours ahead,to any avoid inconvenience caused by delayed travel. KaiYuan is not responsible for any loss of your own schedule because you have not reserved enough spare time.

7. Overseas Travel Safety Instructions and Other Precautions
In order to protect your interests to the full extent, please read carefully the following "Overseas Travel Safety Notices and Other Precautions".
(1) Tips
➢ Some attractions have student discounts. Students are advised to bring student ID cards.
➢ European countries have different standards for plugs (eg Italian and Swiss plugs are different from German plugs), please bring your own different socket adapters.
➢ For safety reasons, most car dealers require children to occupy their own seats regardless of age. However, most buses do not have a separate child safety seat. Parents with children under the age of 3 can prepare child safety seat themselves. There is no guarantee that your safety seats can be installed on coaches.
(2) Safety Instructions
Clothes
➢ The weather is changeable.So we advise to carry rain gear and warm clothes with you.
➢ Please take good care of your property and baggage. KaiYuan is not responsible for any loss or theft.
➢ Clearly fill in the name and contact on the baggage for identification. When lost baggage is found, it is convenient to return to you.Call policeman to retrieve a report paper. If it is not found in the end, the report paper must be retained to claim compensation from the relevant institution like insurance company.
Food
➢ Breakfast is included in the hotel. Lunch and dinner is on participant’s own expense. Participants are recommended to bring water and dry food with them in case of emergency.
➢ Do not drink unclean water. Do not eat unsanitary or unpleasant smell food.
➢ Do not accept cigarettes, food or drinks from strangers.
➢ Please bring common medicines with you. Participants with long-term illness should carry medical records for emergency use. Do not take the medicines provided by others at will.
➢ KaiYuan does not provide alcohol. Participants who like to drink should strictly control their alcohol consumption during the journey. If there is financial losses or personal injuries caused by drinking ,the responsible person shall bear all responsibility.
Accommodation:
➢ Most hotels do not provide daily necessities such as toothbrushes, toothpaste, slippers, kettles, etc. Please bring your own daily necessities.
➢ During exhibition or other major events, KaiYuan reserves the right to change hotel without notice.
➢ Most triple rooms are a large bed plus a small bed.Two adults and one child under age 14 are allowed in a triple room.
➢ According to your chosen room type,KaiYuan will arrange rooms first by same order number and then by same sex. If you are not willing to share room with others, you can choose to pay extra fee for single room guarantee. In some special circumstances, such as insufficient single rooms in high season or other uncontrollable reasons, which may cause changes in room type , please cooperate with our arrangement. If the participant chose wrong gender or room type, KaiYuan will make adjustment accordingly. However, the participant has to bear additional costs.
➢ Please keep your valuables along with you. Do not put them in the hotel. Do not carry a lot of cash, expensive watches or jewelry with you. Please keep your passports and identification documents with you.
➢ Please take good care of your belongings and luggage. KaiYuan is not responsible for any loss or theft.
➢ Please do not smoke in hotel room. Any damage, loss or penalty by hotel will be borne by smokers.
➢ Please read safety instructions of hotel after checking in. Check if windows of the room can be opened, and the location of the fire-fighting supplies, familiarize yourself with safe exits of the hotel, the location of the safety stairs and the safe escaping route.
➢ Please check if the hotel is equipped with all necessary supplies. If there is any damage, please report to attendant or reception immediately.
➢ Don't tell strangers your room location. Don't let strangers in your room. Lock the door entering and leaving the room. Make sure door locked and windows are closed before sleep.
On and off:
➢ All participants of the group must gather on time and start on time. Please arrive at the pick-up point 15 minutes in advance. The bus cannot wait. Fail to join group at agreed time and place is regarded as automatic giving up. The cost is not refundable.
➢ The time on the website is estimated. The specific boarding and pick-up time is subject to change and will be notified by our tour guides. In case of traffic jams or other special circumstances, the bus cannot arrive at the pick-up place on time. We will notify you ahead.Please be patient.
➢ We have three types of buses: 49 seater big bus, 19 seater medium bus, and 9 seater minibus. Given limited space in the baggage compartment of the bus, it is recommended not to carry too much luggage when travelling. KaiYuan arranges vehicles according to size of group and guarantees one person one seat.
➢ In order to avoid overcrowding in front of the attractions, bus parking lot in most places is far from the attractions. Drivers are not allowed to park at random. Sometimes location of getting on and off is far from the attraction. We thank you for your understanding.
Bus safety tips:
➢ Do not smoke in the bus.
➢ Do not bring prohibited items.
➢ Do not on damage any objects in the bus.
➢ During temporary stop, please obey tour guide’s instruction and do not stay away.
➢ Please carry personal valuables and important ID documents with you. Do not leave them in bus.
➢ If the bus breaks down midway,KaiYuan will quickly make remedial measures. Please cooperate with guide. We thank you for your understanding.

Other Notices and Precautions
➢ Please comply with local laws.
➢ Be sure to bring your relevant documents and valid passport with you.
➢ When participating in group activities, please follow the instructions of the tour guide to ensure safety.
➢ Before participating in high-risk activities, you must make sure you are in good health.Follow safety guidelines of the activities, such as wearing a life jacket, wearing a seat belt, wearing appropriate or designated clothing.
➢ Do not participate in activities that are suspected of being illegal.
➢ Pay attention to warning signs, such as do not feed animals in the park.

8. Payment Instructions
Payment method:
You can choose bank transfer, credit card, cash or online payment. We accept dollars, euros and RMB.
Please note:
All payments have to be done before trip. We do not accept onboard cash payment.
(1) Bank transfer:
Please transfer to designated account. Any service fee generated by bank is borne by the payer.
(2) Online Payment:
Our system will send an Email with payment links after order submitted. You can either pay by credit card or debit card.
Please note:
l Credit card payment requires 2% additional service fee.
l If it is not your credit card, please provide the cardholder's signature and order number.
(3) Cash payment
Cash payment can only be paid to KaiYuan office. Please make a phone call in advance to make sure we are open on the day.

Global Customer Services: 0049-89-38038800
E-mail: travel@kaiyuan.de
Fax: 0049-89-416159030
Office Address: Erika-Mann-Str. 21, 80636 Munich, Germany

Company Account
Bank: Deutsche Bank
Account Name: KaiYuan GmbH
IBAN: DE27700700240511296601
BIC / SWIFT-Code: DEUTDEDBMUC
Bank Address:Deutsche Bank, Schwanthaler Strasse 32 ,80336 Munich, Germany


You can also pay RMB to following accounts:
Account Name:北京开元周游国际旅行社股份有限公司
Bank: Industrial and Commercial Bank of China
Account Number: 0200004209200013508

Alipay Pay:
Account Name: 北京开元周游国际旅行社股份有限公司
Account: cn@kaiyuan.de

OR
Open AliPay and scan QR code as below. Please state your order number.



WeChat pay:
Open WeChat and scan QR code as below. Please state your order number.

 

 

Feedback
  • HUA **

    2 people in tour

    Tour Guide: Peng Zhang [ Experienced 1 Rating 100.0% ] Driver: Bogdan Sałek

    客服对应及时,游轮体验真的是太棒了,游轮自助餐,早餐都很好,一共坐了六次船,连普通的渡轮体验也别有一番风味,渡轮上也有餐厅免税店。车城也不赶,每个景点时间充足,导游在时间允许的情况下,还带我们游览了行程外的夏宫,酒店很舒服房间大,都有供暖,自助早餐种类丰富,导游张鹏服务很好,穿衣带伞提醒的面面俱到。简单北欧4国的初步了解能体验到这种程度相当满意,绝对五星好评。

    Date of review:01.06.2020 23:47         Purchased product: BO301219 (30.12.2019 -- 04.01.2020)

  • CUI **

    3 people in tour

    Tour Guide: Peng Zhang [ Experienced 1 Rating 100.0% ] Driver: Bogdan Sałek

    玩的很不错 了解了很多知识 看到了很多建筑 文化 导游很好!很负责

    Date of review:01.06.2020 23:47         Purchased product: BO301219 (30.12.2019 -- 04.01.2020)

  • li **

    5 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.5% ] Driver: Piotr Badowski

    非常好,特别是张猛导游。

    Date of review:01.06.2020 23:47         Purchased product: BO271219B (27.12.2019 -- 01.01.2020)

  • ZHANG **

    1 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.5% ] Driver: Mariusz Skwara

    张猛导游认真负责,细致周到,无微不至,讲解娓娓道来,让我一个没去过北欧的人对北欧有了接地气的认识,非常感谢他一路的照顾。

    Date of review:01.06.2020 23:47         Purchased product: BO211219 (21.12.2019 -- 26.12.2019)

  • CHEN **

    1 people in tour

    Tour Guide: Peng Zhang [ Experienced 1 Rating 100.0% ] Driver: Bogdan Sałek

    满分100,99分给张导。 人帅心善,不可多得啊

    Date of review:01.06.2020 23:47         Purchased product: BO301219 (30.12.2019 -- 04.01.2020)

  • CHANG **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.3% ] Driver: Mariusz Skwara

    第一次參加團體旅行,以前一直都是自助旅行,所以一開始有點猶豫不決,擔心結果會與期待有落差。沒想到擔心都是多餘的!行程的安排以及節奏的掌控都很專業,一切都歸功於潘導遊的用心與熱情!如果之前點評的一樣,潘導的文化素養以及知識面都是作家級等級,但是最重要的是他對旅行以及歷史、地理等的熱情會傳染!讓你也對造訪的地區有更深的認識與情愫。以前我自助旅行的時候,常要花很多時間做功課,了解旅行地最新流行的時事及歷史故事,好讓我對造訪的城市像是見一個好久不見的老朋友。而潘導就像移動的解說機,不但傳遞給你知識,更煽動起你去見這個「老朋友」的熱情。 團的行程安排很適宜,有一些自費項目但是沒有強迫消費。我認為加上如此專業的解說以及專業的行程安排,這個團實在是不能再值了!朋友看到我拍的照片之後真的已經開始問我團的報名方式,我自己有時間也會再想參加其他地點的團,當然潘導是一大亮點,如果是他帶的團就更超值了!

    Date of review:01.06.2020 23:47         Purchased product: BO271219 (27.12.2019 -- 01.01.2020)

  • GUO **

    4 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.3% ] Driver: Jaroslaw DRYGAS

    彭导人太好了 … 很热情也很幽默!全程都很为旅客着想,行程安排的比较合理。 邮轮也太好玩了 非常难忘。我们是几个学生一起出来,司机和导游都热心,虽然路上车程很多,行程紧凑 但是适合学生党出来,几天可以逛很多景点 好评!下次还会来~

    Date of review:01.06.2020 23:47         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • ZHANG **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.3% ] Driver: Jaroslaw DRYGAS

    非常推荐的一条线路,在紧凑的时间里体验到了北欧的历史与美景,也第一次乘坐了邮轮。一路上的住宿十分干净整洁,早餐都很丰盛。必须要提到的是导游对这些国家的历史文化非常了解,一路上除了欣赏美景也可以了解到很多人文知识。

    Date of review:01.06.2020 23:47         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • FAN **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.3% ] Driver: Jaroslaw DRYGAS

    去之前挺担心质量的,怕跟别人合住遇到奇葩。但是最终结果非常满意,认识了很多新的小伙伴,导游很细心负责,圣诞期间没有开门的店还帮我们提前订了餐,虽然北欧价格比较贵但是味道都不错而且每餐都很饱。总之很开心的一趟行程。

    Date of review:01.06.2020 23:47         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • MOU **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.3% ] Driver: Jaroslaw DRYGAS

    导游David超级无敌好 感觉是一本移动的欧洲历史书 希望以后还有机会一起旅行 爱了爱了♥️

    Date of review:01.06.2020 23:47         Purchased product: BO211219B (21.12.2019 -- 26.12.2019)

  • Zhao **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 183 Rating 98.3% ] Driver: Mariusz Skwara

    这次旅行很满意,一路自然景观尽收眼底,导游人帅很友好,这次旅行还交到了新朋友,总之这是一次难忘的经历。

    Date of review:01.06.2020 23:47         Purchased product: BO271219 (27.12.2019 -- 01.01.2020)

  • Wei **

    4 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.5% ] Driver: Piotr Badowski

    导游很棒,日程紧张有序

    Date of review:01.06.2020 23:47         Purchased product: BO271219B (27.12.2019 -- 01.01.2020)

  • ZHAO **

    1 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.5% ] Driver: Piotr Badowski

    打卡团非常适合打卡游的我,每个首都的重要景点都去了。 路程虽然长但路上张导的讲解很丰富全面使得路程也变得充实。 游轮是本次团的亮点,载客3000人的游轮上应有尽有,show很精彩。 我是单人出行,本来以为会很孤单,没想到认识了很多小伙伴,包括导游。这次经历甚至让我喜欢上了单人旅行,让我有了更多机会去认识不同的人。

    Date of review:01.06.2020 23:47         Purchased product: BO271219B (27.12.2019 -- 01.01.2020)

  • MU **

    1 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.5% ] Driver: Mariusz Skwara

    张猛导游是一位非常优秀的导游,而且有耐心又平易近人,我很开心能跟着他一起也学到好多。他一路尽心尽力尽职尽责,而且考虑的非常周全,也很照顾团员们的感受,善于倾听,知识储备也非常丰富,对知识和景点都有自己独到的见解。真是有幸能遇到这样的一位导游!

    Date of review:01.06.2020 23:47         Purchased product: BO211219 (21.12.2019 -- 26.12.2019)

  • cao **

    2 people in tour

    Tour Guide: Meng Zhang [ Experienced 176 Rating 98.5% ] Driver: Mariusz Skwara

    Participate in Northern Europe-6 days with good travel reviews

    Date of review:01.06.2020 23:47         Purchased product: BO211219 (21.12.2019 -- 26.12.2019)

Q&A

Questions previously answered may have different answers due to many reasons: season (date and year of travel), rates, availability, etc. Please contact us for more information. Online Chat

  • Q.: 我想把自己的名额换给另外一个人,请问如何操作
    Question Time: 18.12.2019 17:12

    A.: has been replied with Email

  • Q.: 你好,我定了明天的北欧行程,但是我没有导游联系方式,很着急,可以给我发一下吗
    Question Time: 07.07.2019 09:48

    A.: 您好,您的订单号是多少呢?

  • Q.: 你好,我定了明天的北欧行程,但是我没有导游联系方式,很着急,可以给我发一下吗
    Question Time: 07.07.2019 09:48

    A.: 您好,您的订单号是多少呢?

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Address: Erika-Mann-Str. 21, 80636 Munich, Germany
Contact Phone: 0049-89-416159059
Email: travel@kaiyuan.de
©2002-2020 KaiYuan GmbH